Helping member-based organisations navigate complexity, advocate with confidence and shape the policies that matter most to their members
As governments across Australia continue to pursue ambitious reforms, member-based organisations are under increasing pressure to deliver high-impact policy, advocacy and engagement outcomes for members. The Policy Shop provides tools, support and advice to meet this challenge with solutions to uplift capacity in the short-term and build capability over time.

Industry associations, business chambers and professional membership bodies play a vital role in Australia’s political system.
Operating at the intersection between business and government, they are well placed to help members navigate a dynamic policy landscape, represent the collective interests of members, and advocate on their behalf with policymakers.
However, these organisations are under constant pressure to deliver high-impact policy, advocacy and engagement outcomes for members, as governments across Australia pursue ambitious reforms.

The Policy Shop provides cost-effective solutions to meet this challenge, with three flexible service models to meet the different needs of different organisations:
We help member-based organisations define, design and deliver high-impact policy, advocacy and engagement outcomes, with end-to-end support or discrete activities and deliverables.

Our differentiated approach empowers industry associations, business chambers and professional membership bodies to:
While we have a solid understanding of the policy challenges impacting the Australian business community, our approach is issue-agnostic.
Instead, we focus on providing the tools, support and advice needed to navigate the policy landscape with confidence.
We help member-based organisations address short-term resource constraints, build capability over time or fill a gap in their leadership team, with three flexible service models or a blended offer for end-to-end strategic design, planning and execution.

We provide support, advice and content to help small teams make a big impact - on time and on budget
Think of us as a pinch-hitter you can call in at short notice when there is more work than time in the day.
We'll ease your short-term resource constraints with a collaborative approach and strategic mindset, helping you to maintain momentum and deliver for members.
With drive and versatility, we can support your team with:

We provide coaching, training and resources to upskill policy teams and build organisational capability
Ask yourself: are we doing enough to help our team fulfil their potential? If the answer is no, we can help.
We can provide a rare professional development opportunity for your policy team and upskill others in your team with partial responsibility for policy, advocacy and engagement.
With a passion for life-long learning, our range of services includes:

We provide fixed-term executive support to help navigate transition, activate strategy and drive impact
Reflect on the last time you had a gap in your leadership team, and how that gap impacted your team.
We offer strong values-based leadership to support the executive team in maintaining strategic and operational momentum, without the fixed overhead of a full-time salary.
With a diverse background and skillset, we can support with:
We use a structured approach to help member-based organisations define, design and deliver high-impact policy, advocacy and engagement outcomes, through end-to-end support through the life cycle or discrete engagements. Click here for more detail.
DESIGN
Objective: Define your highest priority policy issues and stakeholders
Activities: Member Research, Stakeholder Research, Executive Engagement
Deliverables: Research Insights, Stakeholder Matrix, Strategic Framework
PLAN
Objective: Develop high-level plans outlining key dates and activities
Activities: Horizon Scanning, Strategic Planning, Program Planning
Deliverables: Strategic Roadmaps, Milestone Plans, Engagement Plans
DEVELOP
Objective: Collaborate with members to produce key deliverables
Activities: Member Engagement, Policy Development, Impact Analysis
Deliverables: Submissions, Grant Applications, Business Cases
DESIGN
Objective: Use double-diamond to design and scope pragmatic solutions
Activities: Literature Review, Member Consultation, Lean Canvas Design
Deliverables: Project Plans, Campaign Plans, Advocacy Plans
DELIVER
Objective: Use data-driven storytelling to inform and influence stakeholders
Activities: Stakeholder Outreach, Content Creation, Campaign Execution
Deliverables: Correspondence, Briefing Notes, Content and Events
REVIEW
Objective: Assess effectiveness of delivery and refine to optimise impact
Activities: Media Monitoring, Outcome Tracking, Impact Measurment
Deliverables: Balanced Scorecard, Impact Report, Opportunity Analysis

Jason Robertson | Director - The Policy Shop
More than 30 years' experience working with small businesses, franchise networks and large corporate organisations, before moving into national member-based industry associations.
Values-based leader with proven track record of delivering projects, campaigns, content and events that connect stakeholders and influence positive change.
Diverse skills set across strategic design and planning, program management, stakeholder engagement and communications, government relations, policy and advocacy, and sustainability and social impact.
The Policy Shop | ABN 78 252 931 882
Acknowledging the Traditional Custodians of the land on which we work: the Dharug and Gundungurra people of the Blue Mountains